Shipping policy

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping Times

Estimated delivery times may vary depending on the product, destination, shipping carrier, and other circumstances.

Estimated shipping time: 5–15 business days.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs, incorrect addresses, or other circumstances outside the control of Chad’s Outlet.

Shipping Costs

Available shipping options and applicable shipping charges are displayed at checkout before an order is completed.

Free shipping promotions may be offered on selected products or during specific promotional periods.

Tracking Information

When tracking information is available, a tracking number may be provided by email or through the order information.

Tracking updates may take some time to appear after an order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned. Additional shipping charges may apply if a package needs to be reshipped.

Lost, Stolen, or Damaged Packages

If a package appears to be lost, stolen, or damaged, customers should contact Chad’s Outlet as soon as possible.

Customers may be asked to provide order details, tracking information, and photographs of damaged packaging or products.

Once a package has been confirmed as delivered by the shipping carrier, Chad’s Outlet cannot guarantee recovery of packages that are lost or stolen after delivery.

International Orders

International orders may be subject to customs fees, duties, taxes, or other charges imposed by the destination country.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.

Contact

For shipping questions or assistance with an order, contact Chad’s Outlet through the customer service information provided on the website or through the official Instagram account.

Instagram: @chadsoutlet

Chad’s Outlet reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page.